Letters of Kindness is a charity pen pal service intended to brighten the lives of the elderly.
In person, it may be difficult to start friendships with the elderly. Sometimes they may be unsure of strangers.
Likewise, volunteers may find it intimidating to start a friendship in person, or may not be able to visit very often.
Using letters avoids these pressures.
Sending letters is also very safe. All must be sent to the Letters of Kindness P.O. Box and are then read to check that the content is
appropriate (i.e. does not contain rudeness, pranks or cross certain boundaries).